The "Import Export Assistant" programme - A back office function

Brussels Invest & Export, together with its partners (Bruxelles Formation and Cefora), has implemented the training programme « Import Export Assistant ».

Export stamp

 

This programme enables :

  • Young job seekers in Brussels to receive training in specific foreign trade techniques;
  • Interested Brussels-based companies to find employees who are specialists in matters relating to international trade.

Participation requirements

  • Higher education graduate
  • Looking for work and resident in Brussels
  • Knowledge of Dutch, English and another language considered an advantage
  • And, above all, an interest in international trade!

2-stage course

  1. Theory: 3 months' training including subjects ranging from Incoterms®2010 to invoicing, as well as correspondence and transport matters.
  2. Work placement: 6 weeks' immersion in a Brussels-based company. The placement ends with a detailed report.
The import-export assistants are interns whose job is primarily administrative, within the framework of the company's international processes. This means that they fulfil a back office role.

List of theoretical training lectures

 
Languages - ENGLISH
Telephone
Handling complaints
Correspondence/offers
Office systems
Advanced Word
Basic and advanced Excel
Powerpoint
Diary management/Outlook
Workshop on integrating the various programmes
Commercial module
Communication and assertiveness
Canvassing/satisfaction (clients/suppliers)
Introduction to marketing
Introduction to geopolitics and macro-economics
Cultural differences
Canvassing technique
Case studies
Finance module
From the purchase order to delivery and invoicing
Payments and international financing techniques
Introduction to accounting
International transport + transport documentation
Law module
Incoterms 2010
Legal aspects + disputes
Logistics module
Transport insurance
Credit insurance
Customs and tax regulations
Introduction to storage
Standards, labelling and certifications
Commercial support
FR Commercial correspondence
Drafting and following up an offer
Client/supplier dossier management
Reporting techniques
Management and monitoring of bad payers
 

Practical information

The programme is available in 2 languages: French and Dutch.

Dates

FR
Start of the programme: 14/02/2014
Registration is closed for 2014. Next programme in 2015.

NL
Next programme in 2015.

 

Contact

Jan VERSCHUEREN
jverschueren@mbhg.irisnet.be

T 02/800.40.32
 
Juliette HANNICK
jhannick@mrbc.irisnet.be
T 02/800.40.43